June 13th, 2008 by Tim Uden
One thing that annoys me about low cost airlines is their deceptive pricing policies where prices are advertised exclusive of taxes, leaving you with no idea of how much your ticket will cost.
That’s one reason I am more likely to give preference to low-cost carriers that advertise all inclusive prices such as Flybe or Sky Europe over airlines like Ryanair that give away free flights and then rack up your credit card bill on taxes, fees, fuel levies, excess baggage fees and so on.
At least in Australia all domestic airlines quote all inclusive prices – they’re required to by law – although that still doesn’t stop them for charging for so called optional extras. Extras like credit card payment!
I think it is a bit cheeky to charge an extra $2 credit card fee when it is the only payment option, yet this is common practice. It would be understandable if there was the option of paying cash, direct debit or PayPal; but that’s just not the case, yet we are still charged a premium to pay using the only payment method accepted by the airlines.
At least Air Asia X, the long-haul offshoot of Malaysian cut price airline Air Asia, gives you the option to pay by PayPal. Air Asia X claims to be the first airline in the Asia Pacific region to accept PayPal. As a promotional offer they are crediting $50 on the first 4000 flights from Australia to Malaysia (Gold Coast and Perth to Kuala Lumpur) paid by Paypal before the end of the month.
I don’t think PayPal is the most convenient option for most travellers, in fact I would assume that credit card payment is more convenient for at least 90% of travellers, but it is nice that we get a choice so we can avoid another extra fee.
September 29th, 2008 at 9.41 am
I agree with you totally, To be fair you can also pay with a coupon or voucher, which happen to only be sold by credit card.
It is amazing the difference in total all inclusive prices when doing all the maths considering rewards etc.
I think there is a market for some type of real airline comparisone as opposed to the ad driven ones out there.
Brian
March 11th, 2009 at 10.17 am
It’s awful in the UK. I have just done a benchmark of airline crdit card charges here :
http://airline-news.co.uk/airline-credit-card-charges/1046
July 28th, 2009 at 5.22 am
Thanks for the tips. I will be sure to use them.
September 10th, 2009 at 11.17 pm
Hi! I was surfing and found your blog post… nice! I love your blog.
Cheers! Sandra. R.
January 28th, 2010 at 9.28 am
There is obviously a lot to know about this. I think you made some good points in Features also.
July 1st, 2010 at 7.38 pm
I think there are many companies with this problems but the idea is that credit cards are one of the greatest invention of all time and this problems are insignificant.
August 2nd, 2010 at 8.17 am
Problems might not be as bad as it seems, but customers prefer honesty. Being charged 2$ because you use your credit card to pay, when paying is only done by credit card… well, that means I could sue the company for some illegal business conduct.
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