October 31st, 2008 by Tim Uden
When Sterling ceased operating on 29 October, they offered no refunds and simply told stranded passengers to buy a ticket on another airline.
Ryanair responded with a Sterling rescue fare where Sterling passengers can buy a ticket on selected Ryanair routes for £100/€100/889 SEK/699 DKK/749 NOK including taxes. To take advantage of this offer, passengers need to show their Sterling ticket and travel by 7 November.
This is a rather pathetic appeal considering that Ryanair is famous for advertising free flights. Ryanair had a great opportunity to promote their business to a whole new customer base but instead blew it with its greedy £100 flights for Sterling passengers, when regular passengers (booking 14 days in advance with travel from 8 November) can fly the same route for £26.85 including tax.
easyJet is a considerably more generous airline than Ryanair and their Sterling rescue package lets Sterling passengers travel on easyJet’s Berlin-Copenhagen, London-Copenhagen and Milan-Copenhagen routes for £35 inclusive of tax until Wednesday 5 November. To take advantage of this offer, Sterling passengers from the UK should call the easyJet customer services on 0871 244 2366 and passengers from outside the UK should call 0044 870 6 000 000 and quote their Sterling booking confirmation number.
Ryanair’s offer is just nasty considering that it is almost four times the price offered to non-Sterling passengers; however easyJet has a better offer, especially considering how much more expensive flights can be at such short notice.
DFDS Seaways are offering a much better alternative to the airlines with free travel from the UK to Denmark for stranded Sterling passengers. Both British travellers and Danish residents holding valid Sterling tickets can travel free on the M.S. Dana Sirena between Harwich and Esbjerg until Thursday 6 November. Sterling passengers can contact DFDS Seaways on 0871 882 0890 for further information.
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