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England destination guide updated

August 7th, 2009 by Tim Uden

We’ve just updated all the England destination guide content on BUG. That’s around 200 pages of up-to-date travel information including updated content from the England chapters of the BUG Britain & Ireland guidebook. Click here to read the BUG destination guide to England.

Tim Uden reporting from Kilcunda, Australia

AirAsia’s Stansted–KL flights make cheap long-haul travel easier

March 12th, 2009 by Tim Uden

Today AirAsia has started its London Stansted–Kuala Lumpur flights. This means that you can now fly from the UK to Australia on low cost airlines with only one stop en route.

In a previous post I mentioned how you can piece together relatively short hops on low cost carriers to make your own round-the-world trip. Before AirAsia started their Stansted-Kuala Lumpur flights, you would have had to make five separate flights on Tiger Airways, Air Arabia and easyJet to fly between Australia and the UK on budget airlines. Now it’s a straightforward journey on a single airline with one stop in Malaysia.

AirAsia’s regular one-way fares are around £179 between London Stansted and Kuala Lumpur but specials (like their promotional launch fares on sale last November) on this route go as low as £99 one way.

From Kuala Lumpur AirAsia has cheap onward flights to Australia and throughout South East Asia. Prices advertised on their website today include bargains such as Kuala Lumpur–Perth for £18 and Kuala Lumpur–Melbourne for £39; and those fares include taxes and fees.

Tim Uden reporting from Kilcunda, Australia

Ryanair vs easyJet

February 4th, 2009 by Tim Uden

I was recently asked to book a return flight for someone flying from London to Barcelona, which highlighted the disparity between airlines that advertise prices inclusive of taxes, fees and charges and those that don’t.

I needed to book a flight departing in the last week of February and returning a month later with one checked bag, one cabin bag and no insurance or in-flight meals.

Ryanair’s advertised price for the return flight was just £3.79 and easyJet was £36.92, but after adding taxes, fees and other charges easyJet emerged the winner with a total cost of £52.42 compared with Ryanair’s £77.46.

Here’s how it all breaks down:

With easyJet the advertised fare in inclusive of taxes and airport charges, but not checked luggage charges or credit card processing fees. The cost of flights was £22.99 for the London Luton to Barcelona outbound flight on 25 February and £13.93 for the Barcelona to London Stansted return flight. After adding a £6 checked luggage fee for each flight and a £3.50 credit card processing charge we get a total price of £52.42.

Ryanair is one of the few remaining airlines to retain the deceptive practice of advertising fares exclusive of taxes and airport fees. The outbound London Stansted to Barcelona Reus flight on 27 February was free (plus £28.17 in taxes, fees and charges) and the return flight from Barcelona Reus to London Stansted on 27 March was £3.79 (plus £17 in taxes, fees and other charges). Then there is a £4.75 credit card handling fee (for each flight) plus a £9.50 checked luggage fee for each flight, which brings the total to £77.46.

Both easyJet and Ryanair use Luton and Stansted airports about half an hour by train north of London. You can pay £19 each way to take the Stansted Express and £11.50 each way for the First Capital Connect train to Luton Airport; but if you book in advance you can get to Luton or Stansted for just £2 with easyBus. That means that both airlines tie for the cost of the return trip to their London airport (£4 return for either airline).

However there is a huge variation in the cost of getting to the airport at Barcelona.
With easyJet you fly into Barcelona’s main airport and it costs €2.80 (£2.50) to take the train from the airport into the centre of Barcelona. But if you fly into Barcelona with Ryanair you land at Reus Airport near Tarragona, around 90km south of Barcelona. The bus to central Barcelona from Reus Airport will cost you €12 (£10.85) each way or €21 (£19) for a return fare (as long as you return within one month). So Ryanair saves a few pounds by flying into an out-of-the-way airport and you end up paying £19 instead of the £5 you would pay if you fly into Barcelona’s main airport.

So all up Ryanair’s £3.79 return flight ends up costing £100.46 for the return fare including airport transfers and easyJet’s £36.92 fare comes to £61.42.

In other words, Ryanair’s cheap fares are just a sneaky way to slug you with all sorts of hidden fees and charges and more expensive fares advertised by competing airlines can often work out cheaper in the long run.

Tim Uden reporting from Kilcunda, Australia

Changes to UK Working Holiday Scheme

December 6th, 2008 by Tim Uden

The UK has made major changes to their working holiday programme with the Working Holidaymaker Scheme being replaced by the Youth Mobility Scheme visa.

The Youth Mobility Scheme visa is open to travellers from Australia, Canada, Japan and New Zealand aged between 18 and 30.

The new visa programme is slightly different to the previous Working Holidaymaker Scheme in that there are now no restrictions on the amount of time you can spend working within the two-year period and for the first time, young people can line up a full-time job in the UK before applying for a visa.

Among the new requirements, applicants for Youth Mobility Scheme visas will need to show they have the equivalent of £1600 to cover living expenses while they establish themselves in the UK.

Visa applicants under the Youth Mobility Scheme must not be travelling with any dependent children; must not have previously spent time in the UK on a Working Holidaymaker Scheme or Youth Mobility Scheme visa; must not play professional sport, coach professionally or work as a doctor in training; however you may travel with your spouse or partner as long as they have their own Youth Mobility Scheme visa or qualify for entry in some other way.

The application fee for a Youth Mobility Scheme visa will be the equivalent of £99 compared with £205 for a Working Holidaymaker visa.

If you have already applied for a working holidaymaker visa and want to know about your options, click here.

The UK Border Agency has also produced a booklet about the Youth Mobility Scheme which you can download (212KB).

Tim Uden reporting from Kilcunda, Australia

Tourist information centres: as useless as tits on a bull?

July 3rd, 2008 by Tim Uden

Many people rely on tourist information centres whenever they travel. They are often a good place to get free city maps and find details on new attractions and accommodation options that may not yet be in travel guidebooks.

As someone who writes travel guidebooks, I set off with a list of every known hostel in each destination. But I’ll always try to visit an information centre to see if there are any new hostels that I somehow wasn’t able to find out about. We include every single known hostel in our guides and this is a good way to ensure that we don’t miss a single hostel.

Tourist information centres are not always so helpful and sometimes the people who work there can be as useless as tits on a bull. Sometimes they have an ulterior motive to promote members of the local tourist association at the expense of – often better – non-members and sometimes they are just plain clueless.

Many tourist information centres are funded by membership in the local tourist association. Hotels and local tourist attractions pay a membership fee that goes towards covering the information centre’s expenses and promoting the destination. When you visit the tourist information centre they will only tell you about their members and in some cases they will lie to you and tell you that other places don’t exist and even tell you to avoid the non-member businesses.

If you are travelling in Western Australia you may see flyers advising you against a certain hostel and telling you about a, supposedly better, alternative. You’ll see these flyers in hostels (particularly YHA hostels) and tourist information centres. The hostel is not particularly good, but it is no worse than many other hostels in the region, particularly other hostels that display the flyers advising you to avoid the hostel. The recommended alternative is not a hostel at all, but some cheap rooms above a pub with a depressing and unwelcoming atmosphere. Word on the street is that the tourist information centre is bullying the hostel because they refused to join the tourism association – that’s about as childish as union members bullying workers who choose not to join their union.

Because many information centres are funded by membership fees, the information centre’s job is to promote those businesses rather than give you honest advice. An example I experienced is the information centre in Coober Pedy, South Australia. I called in and asked about the hostels; I was told where the hostels were but after asking which was best I was told, “I’m not allowed to tell you that”! That’s because they can’t be seen to recommend one place over another. It is hardly a place to come to for honest unbiased advice.

Sometimes the information centres are just plain clueless, particularly if you don’t represent the average visitor to that destination. A few years ago on a trip around the UK I called into the information centres in Birmingham and Leeds (at the time neither city had any hostels) and asked about hostels in the local area, in both cases I was given a list of homeless shelters. That’s like asking the opening hours of the city museum and being given directions to Boots the chemist.

When you’re travelling it is important to see tourist information centres for what they really are: a good place to get free maps and ask directions to local attractions but not a place for independent unbiased advice.

Tim Uden reporting from Melbourne, Australia

Eurostar gets a new home in London

November 13th, 2007 by Tim Uden

The last Eurostar train left London Waterloo on at 6.12pm yesterday evening and this morning Wednesday 14 November Britain’s first real high speed train line will open and Eurostar’s London terminal will move to St Pancras International.

With more tube lines running under St Pancras and a big choice of mainline trains at St Pancras, Kings Cross and nearby Euston stations, it will be a more practical gateway to Europe for many travellers. St Pancras Station has undergone a huge renovation to house Eurostar’s 400m-long trains so there is a big change for anyone who may have last used St Pancras station a few years ago.

The new high-speed line means that the Eurostar will be able to travel at 300km/h for the entire trip, including the UK portion of the journey. This will slash travel times with the trip to Paris taking only two hours and 15 minutes. Brussels and Lille are even closer with the journey to Brussels taking one hour 51 minutes and Lille only an hour and 20 minutes.

Eurostar (photo: iStockphoto/David Cannings-Bushell)

Tim Uden reporting from