Sorry you had that experience
Sorry you had a bad experience at ACB - it has become rather a large rack-'em-stack-'em-and-pack-'em operation since it moved into a much bigger building. There are a lot of other great hostels in and around the city. Queen St Backpackers isn't bad for a downtown place. Or City Groove which is a little old cottage tucked away in the middle of a city park. In Parnell there's City Garden Lodge, in Ponsonby the Brown Kiwi and in Mt Eden there's Bamber House.
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