About Us > Privacy Policy

Privacy Policy

The following websites, operated by BUG Travel Publishing Pty Ltd, are covered by this privacy policy:

 

backpackersultimateguide.com, bug.co.uk, bug.bz, bug.nu, bugamerica.com, bugaustralia.com, bugeurope.com and bugpacific.com.

 

Our postal address is:

PO Box 2, Kilcunda, VIC 3995, Australia

 

We can be reached via e-mail at tuden@bugeurope.com

or you can reach us by telephone at (03) 5678 7133, or +61 3 5678 7133 if you're calling from outside Australia.

 

BUG Travel Publishing Pty Ltd, and its advertisers and affiliates are absolutely committed to protecting your privacy. Below is information outlining our privacy policy and the responsible management of your information.

 

BUG does not proactively collect any personally identifiable information about you. However, the BUG websites do obtain some types of non-personally identifiable information such as the Internet Service Provider you use to connect to the Internet, your browser type, or the type of computer operating system you use (Macintosh, Linux or Windows, for example). This information collected by us is only aggregate statistical information used for the purpose of improving your experience and for targeting ads and measuring ad effectiveness on behalf of our advertisers and affiliates.

 

BUG Travel Publishing Pty Ltd does not sell, rent, loan, trade, or lease any personal information collected at our site.

Use of Cookies

We use cookies on this site to remember your username and password and also to help you fill in hostel reviews and to prevent people from submitting multiple reviews about a single hostel. These cookies will only include information that you have entered while visiting one of the BUG websites. A cookie file may also be placed on your hard drive by third-party advertising companies or by affiliated companies which provide travel services through links from our websites.

 

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. BUG Backpackers Guide uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the BUG sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you. Since cookies cannot contain any program codes, they cannot be used to carry viruses.

How we collect and use information

BUG Forums

You are required to register to post messages on the BUG Forums discussion boards. When you register you are required to enter a username and your email address. All users have access to your username as well as the date you registered and your total number of posts. We do not ask for your real name and it is up to you whether you allow people to view your email address.

Hostel Reviews

If you required to register using your real email address to post hostel reviews, however we do not force you to reveal your identity and you may post reviews under an alias if you wish to.

Hostel Bookings

Hostel bookings on BUG websites are processed by Hostelbookers. Refer to HostelWorld's privacy policy for more information.

Affiliates

We have partnered with travel companies to provide travel services promoted through the BUG websites. When you click on these links you are taken to our partners' website and are subject to their privacy policy.

 

For further information, consult the privacy policies of:

 

Air New Zealand

Ideamerge European Car Leases

HostelWorld

Naked Bus

National Express

Railkey/Wandrian

Sky Europe

Webjet

World Nomads

 

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.