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6 of
7 people found this review helpful
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Hostel Manager's Right of Reply
Hi from Deloraine Highview Lodge YHA,
As the manager, I can say that I do not grunt at people as for the wood fire being shrouded in warning signs- I should point out that having a wood fire in a backpackers results in a dramatic raising of our insurance each time there is a hostel fire in Australia. As a result, I feel that there is a real need to ensure that no one operates the fire and leaves it to the manager. If you do not believe that a couple of warning signs are needed to ensure the safety of both guests and the hostel, I can expand on what I dangerous things I have witnessed done to the wood fire.
As for a fire guard- we have spoken to several firemen and they have agreed that it is a safety hazard to have a fire guard around the fire where people will hang clothes on it. The clothes would then be too close to the fire creating the potential for a house fire. We could put up a fire screen but it would require some sort of warning that may upset people.
Rasputin style frenzy? I do not believe it.
Skulking- I prefer to give people freedom and let them know that they can see me if there is a problem or a question. I do pop out from time to time to check how things are going. But all in all, I let people just kick back and relax with minimal interferance from me. They are on holiday and do not need me standing over them 24/7.
5 Minute hot water for the showers- yes we do have that. It only takes a person to hit the button again for another five minutes. This water saving feature has been accepted by most guests in these times of water restrictions.
We do try to promote a enviromental style of living that some do not appreciate. Pre WWII blankets? Last time I looked each bottom bed had a comforter and a hospital style blanket. Spare blankets are of wool... We also provide hot water bottles.
Stickers for tasmania gun club on the fridge- I can assure you it is not true!
We have no stickers on the fridge. We do have a reminder about the hot water button in the shower, a emergency evacuation guide (requiered by law) and a couple of jokes held up with fast food magnets. I can assure there is no gun club stickers on any fridge in the hostel.
As for the kitchen facilites- two chipped bowls? We have plates and cutlery for thiry guests. No bowls are chipped and bent forks? No we do not have bent forks.
I am sorry but this sounds to me like character assasination. I can not work out the reasons for this negative comment.
I await you reply.
Thanks,
Alex Duncan
Manager Deloraine YHA
PS- as for the bible left under the bed- we have one in the common room and each room may have a copy. I am not a religous person but a I have always accepted the fact that accomodation places have bibles available for guests.
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Clean and functional with nice views, November 12, 2003
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Reviewer:
Tom "Mad Dog" Lusk
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Pros:
n/a
Cons:
n/a
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Imported Review
saw things this way
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Maintenance
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Cleanliness
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Facilities
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Atmosphere
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A nice enough place: everything in the kitchen worked; comfortable clean beds. Alex at the front desk was a helpful bloke who found my phone and looked after it for me after I'd checked out. No TV, which was a problem as World Cup Rugby was on. Segregated men's & women's dorms-may be normal for YHAs, don't know, was my first stay. Good toilets & hot showers. Garden a bit shabby and full of rusting tools (which didn't actually affect our stay, it has to be said). Good spot, all round.
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5 of
5 people found this review helpful
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