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Smart Hyde Park Inn
48-50 Inverness Terrace, Bayswater, London W2
Tube Bayswater, Queensway Bus 12, 94, 148
Tel (020) 7229 0000
Website www.hydeparkinn.com
BUG Review
The Smart Hyde Park Inn is a clean and well-maintained hostel with excellent security. Facilities include the usual kitchen, TV lounge and Internet access.
Price
Dorm bed £9-25
Double/twin £48-50
Prices are in local currency and are inclusive of all taxes.
Credit Cards
American Express,JCB,MasterCard,Visa
Reception Open
24 hours
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Last Update:
November
30, 2008
Travellers' reviews for Smart Hyde Park Inn
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Displaying Reviews:
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Don't bother with this place, March 1, 2008
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Reviewer: rovingnomad from England
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Pros:
Location, location, location
Cons:
Customer service is inexistent
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rovingnomad
saw things this way
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Maintenance
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Cleanliness
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Facilities
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Atmosphere
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I made a booking at the end of January 2008 for a place but I never received a confirmation regarding the booking despite the fact that I had to pay a booking fee and 10% downpayment. As a result, I had to book another place to stay since there was no confirmation.A month later, I found on my bank statement that some money had been paid to this hostel. I wrote to ask why that was so and the reply was that because it was a case of no-show on my part, I was charged for a night's stay since I didn't inform them. That, I was told, was a clause
in their terms and conditions of booking.If I was informed or that the status of my booking was conveyed to me earlier (whether it was confirmed or not), this could have been avoided because I would certainly have informed them that I wanted to cancel the booking. I can't believe that I am paying for the lack of communication and the inefficiency of the management.No wonder this hostel receives so many poor reviews. They are just lucky to be in a good location, otherwise, simply put, avoid this place at all costs.
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